Frequently Asked Questions
Everything you need to know about our premium pet fashion collections.
How do I determine the right size for my pet?
We provide a detailed sizing chart on every product page. Please measure your pet's neck, chest girth, and back length to ensure the perfect fit for our apparel.
What is your return policy for pet apparel?
We offer a 30-day return policy for all unworn items in original packaging. For hygiene reasons, items must be free of pet hair and odors to qualify for a full refund.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
Are your pet accessories machine washable?
Most of our fabric products are machine washable on a gentle cycle with cold water. We recommend air drying to preserve the integrity of the materials and prints.
Do you offer wholesale opportunities for boutiques?
Yes, we partner with select retailers. Please contact our wholesale department via the contact form with your business details to receive our current line sheet.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.