Returns & Exchanges
At Wilsons Pet Food, we want you and your furry friend to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer a 30-day window for hassle-free returns and exchanges on all unworn pet apparel and accessories.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unused items back in their original packaging with all tags attached to ensure your return is eligible for a full refund.
Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing